Terms & Conditions

Shipping & Delivery
Standard shipping is Free on all orders over R750. Orders less than R750 will be charged a flat rate of R60 for shipping. All Keedo products purchased from www.Keedostores.co.za will be shipped to the supplied delivery address within 5 working days of purchase. Please note that RAM Couriers will only deliver to a physical address, and not a P.O. Box number. RAM requires that each and every delivery be signed for, as proof of delivery. For a detailed description of Keedo's shipping and delivery details, please view the section dedicated to this information.

Privacy & Security
For a detailed description of Keedo's privacy policy, please view the section dedicated to this information. Please note that Keedo does not disclose any of your personal details to other companies or individuals. We do not keep a record of, or store, any part of your credit card details. Keedo does keep records of certain personally identifiable information, such as your name, contact details, shipping address and billing address. This information is necessary in processing your order. You are empowered to change this information by editing your "Personal Details".

Returns & Replacements
Any product may be returned for credit, exchange or refund within 60 days from date of purchase provided that the merchandise is unused and is returned in its original box/wrapping together with a valid invoice. For a detailed description of Keedo's returns policy for online orders, please view the section dedicated to this information.

Kindly note, EFT refunds under R150 will be refunded as a coupon/ voucher. 

Keedo currently only delivers within South Africa. If you need to ship something overseas, please contact us to discuss whether this is possible.

Keedo offers free delivery on orders over R750.

If you have any questions or concerns regarding your orders, you may contact us in one of the following ways: 
1. Send an email to [email protected]
2. Call us on 0860 2223 39

Keedo reserves the right to refuse orders, cancel any sale, and terminate accounts at the company's discretion.
Confirmation of Orders: Your offer is deemed to be accepted when you receive our order confirmation.

Payment, Pricing & Promotions
If a Price that was once displayed has been fully covered and obscured by a second displayed price, that second price must be regarded as the displayed price. If a price as displayed contains an inadevertent and obvious error, the merchant (Keedo) is not bound by it after-
   a) Correcting the error in the displayed price; and
   b) Taking reasonable steps in the circumstances to inform consumers to whom the erroneous price may have been displayed of the error and the correct price.

All online coupons issued are redeembale on full priced merchandise only. Coupons may not be used to purchase gift vouchers online. One coupon redeemable per unique email address and/ or cellphone number. Only 2 coupon redemptions allowed per unique physical address. Please contact [email protected] should you require more information.

Viewing Orders
Registered customers are able to view their order history by logging on to their profile on the Keedo website. Once logged on, the customer can navigate through the different options in the left hand column. Forgot your password? Simply email [email protected] for a temporary password. You can then manually change your password on your profile. If a customer places an order as a guest (i.e. without registering), the customer can track the status of their order by typing out the full order number in the "track my order" box that appears in the top right hand corner of the screen. Registered customers are also able to use this function.

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