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Delivery Options


There are 2 ways to get your order from us, as follows:

  1. Collect your order - FREE for all order values
    Select one of our stores during checkout and collect your order at a time that's convenient for you. We have partnered with Pargo to fulfil all our Click & Collect orders (www.pargo.co.za).

    Please Note:

    • Click & Collect orders take 5-8 working days to reach your selected store, from the day after your order is placed.
    • You will be notified via email & SMS when your order is ready for collection.
    • You will need proof of ID and your Pargo code in order to collect your order.
    • Selected products are not available for Click & Collect delivery due to their size and/or weight. If these products are in your shopping cart, you will not see this option during checkout.
    • We currently only deliver within South Africa.

  2. Have your order delivered to you
    We have partnered with RAM Hand-to-Hand Couriers (www.ram.co.za) to fulfil all our deliveries to customer addresses. There are 2 options for delivery to your address, as follows:

    • Standard delivery:
      2-5 working days from the day after your order is placed.
      Friends & Family Community members get FREE standard delivery for orders over R500, otherwise delivery will be FREE for orders over R750.
      Delivery for orders less than R500 will be charged at R60.

    • Expedited delivery:
      2-3 working days from the day after your order is placed.
      Delivery will be charged at R95 for all orders.

    Please Note:

    • RAM will only deliver to a physical address, not P.O. Box addresses.
    • Please provide us with a physical address that is normally occupied during office hours as deliveries take place between 08h30 and 17h00 on weekdays (Monday to Friday, excluding public holidays).
    • Every delivery must be signed and endorsed, as proof of delivery.
    • Additional delivery charges may apply to outlying areas, as well as the delivery of selected goods. If applicable, this will be highlighted during the checkout process.
    • We currently only deliver within South Africa.

For more information about our delivery options, please refer to the relevant section of our Terms & Conditions.